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CERT-in-a-Box

The project 'CERT-in-a-Box' and 'Alerting service-in-a-Box' is an initiative of GOVCERT.NL to preserve the lessons learned from setting up GOVCERT.NL and 'De Waarschuwingsdienst', the Dutch national Alerting service.

GOVCERT.NL
Waarschuwingsdienst
contactinformation

Visiting address:
Nieuwe Duinweg 24-26
2587 AD Den Haag
Travel information

Postal address:
Postbus 84011
2508 AD Den Haag

Telephone: (070) 888 78 51
Fax: (070) 888 78 15
E-mail: info@govcert.nl
participant to:

'CERT-in-a-Box' and 'Alerting service-in-a-Box'
10 / 08 / 2005

Tips for organization

  • Try to establish a flat organisation,
    It keeps the organisation very flexible and gives you space to move towards a new direction and other products if necessary.

  • Try to have open and honest communication and enthusiastic people,
    It is important for a self-learning organisation that people should be free to make mistakes and learn from them. Remember, you can only do it with a complete team where everyone is respected for their opinion. A golden rule is first to say what you want to say and talk later about improvements to the way you said it

  • We had positive experience with team members with an ex-commercial background.
    They are highly customer driven and are used to quickly making products from early ideas. Also, working with contractors in the starting phase can give you more flexibility but needs a real leaderships role for management.

  • Find people who are very flexible and willing and have a b personal opinion, you'll need them.

  • Be sure to have strong project management skills in the early phases of your project.
    Planning is essential, take small steps and don't forget to celebrate your milestones. It is also necessary to deliver good management reports which are needed to keep the commissionaires satisfied and give them confidence.

Helpful information

In our experience, it has proven to be very handy to have job subscriptions ready. And integrate them also with the targets of the team members.