The FIRST Secretariat (also known as FSS) is operated by NeuStar Secretariat Services. The Secretariat provides a general contact point for FIRST.
They also maintain the membership database, provide general guidance for (potential) members, serve as an administrative point for FIRST and maintain the FIRST Internet services, notably web and e-mail. Further details of the role of the Secretariat can be found in FIRST's Operational Framework.
The primary servers carrying the FIRST Internet services are hosted by the FSS. The Secretariat can be contacted at firstname.lastname@example.org