Education Program: Services Framework
The Services Frameworks are high level documents detailing possible services CSIRTs and PSIRTs may provide. They are developed by recognized experts from the FIRST community. FIRST strives to include feedback from all sectors, including CSIRTs with a national responsibility, private sector CSIRTs and PSIRTS as well as other stakeholders. These documents where intended to provide a foundation for the development of new training material.However today they are used in a much wider scope, e.g. when defining an initial service catalogue for new teams. These documents will be made available in English, Arabic, Chinese, French, Russian and Spanish.
In the creation of the CSIRT framework it became clear, that PSIRTs do provide quite different services and typically operate in quite different environments. It was thus decided to create a separate document covering PSIRTs. The two documents will be aligned highlighting the many similarities shared.
The development of the Frameworks is driven by the Education Advisory Board.
The Frameworks are to assist organizations in building, maintaining, and growing capabilities of their CSIRT or PSIRTs. The frameworks are a guide and identify various models, capabilities, services and outcomes. In this way, teams are free to implement their own model and to build capabilities that meet their Stakeholder’s unique needs. The Frameworks seek to assist SIRTs by identifying core responsibilities, providing guidance on how to build capabilities to meet those responsibilities and offering insights on how SIRT teams can add and communicate value to their larger organizations.
Both documents are still being developed. Interims version are available for use and comments.
Currently the CSIRT Services Framework (PDF) is available at version 2.0 and the PSIRT Services Framework (PDF) at version 1.0.